Clearing Temporary Internet Files

What are Temporary Internet Files?

Temporary Internet Files are the cache of the Internet Browser. When you load a web page with your browser, it is saved on your computer so that if you later decide to open the same page again, it will open faster. Temporary Internet Files improve the speed of web browsing and also make possible so called “offline” browsing, which gives the ability to open the web pages from cache even when you are not connected to the Internet.

Oftentimes the Temporary Internet Files on a user’s computer will become so large that it impairs access to the ECF system. If a user notices that his or her ECF screen is giving an error message or is not allowing a specific event or function to show, the user should clear the Temporary Internet Files to see if the issue resolves. To clear Temporary Internet Files, see the instructions on Clearing Internet Files below. It is recommended that once Temporary Internet Files are cleared that the user close the internet browser and re-enter ECF to refresh.

To Clear Temporary Internet Files in:

Internet Explorer Version 8:

  1. Click Tools on the Internet Tool Bar at the top of the page.
  2. Click Internet Options from the drop down.
  3. Click the General tab.
  4. Click Delete under the Browsing History section.
  5. Uncheck the history box if you wish to retain a list of the web sites you recently visited.
  6. Uncheck "preserve favorites web site data".
  7. Click Delete.
  8. Click OK.

Firefox:

  1. Click Tools on the Internet Tool Bar at the top of the page.
  2. Click Options from the drop down.
  3. Click the Advance tab.
  4. Click the Network tab under Advance.
  5. Click Clear Now under the Cached Web Content section.
  6. Click OK.

OR

  1. Click Tools on the Internet Tool Bar at the top of the page.
  2. Click Options from the drop down.
  3. Click the Privacy tab.
  4. Click the Show Cookies button.
  5. Click the Remove all cookies button.
  6. Click Close.
  7. Click OK.
  8. Click on a different category in ECF and then go back to the previous screen which will cause the browser to refresh.

Google Chrome:

  1. Click the Chrome menu on the browser toolbar.
  2. Select Tools.
  3. Click Clear browsing data.
  4. Click Clear browsing data.
  5. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  6. Use the menu at the top to select the amount of data you want to delete. Select beginning of time to delete everything.
  7. Click Clear browsing data.